Policies

M Beauty Studio – Business Policies

Last Updated: May 2026

Welcome to M Beauty Studio. By booking an appointment, purchasing services, packages, memberships, products, or gift cards, you agree to the following policies.


Appointment Policy

We recommend arriving 5–10 minutes early for your appointment. Late arrivals may result in shortened services or cancellation depending on scheduling availability.

If you are more than 15 minutes late, we reserve the right to reschedule or cancel your appointment.


Deposit Policy

Certain services require a non-refundable deposit to secure your appointment. Deposits go toward your final service total.

Deposits are non-refundable under any circumstance, including cancellations, no-shows, change of mind, or failure to follow pre-appointment instructions.


Cancellation & No-Show Policy

We kindly request at least 24–48 hours notice for cancellations or rescheduling depending on the service booked.

  • Late cancellations may result in loss of deposit.
  • No-shows may be charged up to 100% of the reserved service amount.
  • Repeated no-shows or last-minute cancellations may require prepayment for future appointments.

Refund Policy

All services provided by M Beauty Studio are final sale.

Due to the time, products, labor, and customization involved in beauty services, we do not offer refunds on completed services, including but not limited to:

  • Eyelash Extensions
  • Lash Lifts
  • Brow Lamination
  • Microblading
  • Ombre Powder Brows
  • Nano Brows
  • Permanent Makeup Services
  • Nail Services
  • Waxing Services

Results may vary from person to person depending on skin type, lifestyle, aftercare, medications, healing process, and individual expectations.

If you experience concerns regarding your service, you must contact us within 48 hours of your appointment so we may evaluate the issue and determine whether a correction or touch-up is appropriate.

Refunds will not be issued due to:

  • Change of mind
  • Personal preference
  • Failure to follow aftercare instructions
  • Natural fading/healing results
  • Allergic reactions disclosed in consent forms
  • Services received from another salon after our service
  • Pre-existing conditions or previous work done elsewhere

Permanent Makeup Policy

Permanent makeup services are multi-step cosmetic procedures and healed results cannot be guaranteed due to differences in skin type, lifestyle, medications, aftercare, and individual healing.

Clients are responsible for carefully reviewing all pre-care and aftercare instructions.

Touch-up appointments are highly recommended and may be required for best results.

Previously tattooed brows or corrective work may require multiple sessions and results may vary.


Eyelash Extension Policy

Lash retention varies based on:

  • Natural lash cycle
  • Home care
  • Sleeping habits
  • Makeup products
  • Humidity/oils
  • Picking or pulling lashes

We are not responsible for poor retention caused by improper aftercare or external factors.

Foreign fills from other salons may require removal before a new full set can be applied.


Product Sales

All retail product sales are final.

For hygiene and safety reasons, opened or used products cannot be returned or exchanged.


Gift Card Policy

Gift cards are non-refundable and non-redeemable for cash.

M Beauty Studio is not responsible for lost, stolen, damaged, or unauthorized use of gift cards.

Gift cards must be presented at the time of redemption.


Right to Refuse Service

M Beauty Studio reserves the right to refuse service to anyone for inappropriate behavior, repeated policy violations, unsafe conditions, harassment, or disrespect toward staff or other clients.


Satisfaction Policy

Client satisfaction is important to us. If you have concerns regarding your appointment, please contact us promptly so we may review the matter professionally and fairly.

By booking an appointment with M Beauty Studio, you acknowledge that you have read, understood, and agreed to these policies.